Our Privacy Policy!

🔐 Privacy Policy – Local Lead Lab

Last updated: January 2026

Local Lead Lab (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Australian Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose your personal information.

1. Information We Collect

We may collect the following personal information when you interact with us:

Full name

Email address

Phone number

Business name

Enquiry or message details

We only collect information that is reasonably necessary to provide our services as a marketing agency.

2. How We Collect Information

We collect personal information through:

Website contact forms

Booking and appointment calendars

Meta (Facebook) lead forms

Phone calls, SMS, and email communications

3. How We Use Your Information

We may use your personal information to:

Contact you regarding your enquiry

Provide marketing and lead generation services

Schedule appointments and consultations

Send SMS or email communications related to our services

Improve our internal operations and service delivery

4. Marketing Communications

By submitting your details, you consent to receiving communications from us via email or SMS.
You may opt out of marketing communications at any time by replying “STOP” to SMS messages or contacting us directly.

5. Disclosure of Information to Third Parties

We may share your personal information with trusted third-party service providers where required to operate our business, including:

GoHighLevel (CRM and automation platform)

Meta / Facebook (lead generation platforms)

We do not sell or rent your personal information to third parties.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely using industry-standard systems and platforms.

7. Access and Correction

You have the right to request access to, or correction of, the personal information we hold about you.
To make a request, please contact us using the details below.

8. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18.

10. Privacy Enquiries and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]

We will respond to privacy enquiries within a reasonable timeframe.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.